At Gleniffer Lake Resort and Country Club, we provide a premier condo resort experience in Central Alberta, offering lot owners and resort guests top-tier amenities, including a 9-hole golf course, a community center, a 140-seat restaurant, and three swimming pools. Our commitment to excellence, safety, and service makes us a sought-after resort destination.
The position:
We are looking for an enthusiastic and service-oriented Pro Shop Associate / Shift Lead to assist in the day-to-day operations of our Pro Shop while supervising seasonal staff. This position plays a key role in ensuring a smooth and enjoyable experience for our guests. Reporting to the Pro Shop Supervisor/Manager, you will be responsible for customer service, staff coordination, inventory management, event support, and food & beverage service. The ideal candidate is an excellent communicator, organized, and comfortable working in a fast-paced environment.
What we offer:
We provide a rewarding work environment with opportunities for professional growth and benefits, including:
Competitive compensation
Staff incentives and rewards
Career development opportunities
Employee discounts
A supportive team culture
What you’ll be doing:
Pro Shop Operations & Customer Service: Greet customers, assist with transactions, check in golfers, and handle inquiries professionally.
Staff Supervision & Coordination: Oversee seasonal staff, ensure smooth beverage cart, Snack Shack, patio, and Pro Shop shifts, and assist with scheduling.
Inventory Management & Ordering Support: Receive weekly food and beverage orders, stock inventory, and manage merchandise transactions.
Event Support & Golf Course Management: Assist in coordinating tournaments, league nights, and corporate outings while managing event logistics.
Food & Beverage Service: Prepare and serve café-style food and beverages while maintaining food safety and cleanliness standards.
Financial & Administrative Support: Open and close the Pro Shop, handle daily cash-outs, process deposits, and assist with administrative tasks.
What you need to be successful:
ProServe certification (Alberta Gaming, Liquor and Cannabis – AGLC)
Valid Alberta Class 5 Driver’s License
Experience with food prep and service
Proficiency in using point-of-sale (POS) systems
Strong customer service, leadership, and communication skills
Ability to work both independently and as part of a team
Previous supervisory experience preferred
Microsoft 365 experience preferred
Availability:
Seasonal full-time and part-time roles available (April to mid-October)
Shifts may include evenings, weekends, and long weekends based on business needs
Must be able to work outdoors in various weather conditions
Compensation:
Competitive wages based on experience.
You must be legally eligible to work in Canada.
We are committed to diversity and inclusion. If you have the skills and experience, we encourage you to apply and be part of our team!