Front-of-House (FOH) Assistant (Host)
Who we are:
At Gleniffer Lake Resort and Country Club, we offer a premier condo resort experience in Central Alberta, providing our lot owners and resort guests with top-tier amenities. These include a 9-hole golf course, a community center, a 140-seat restaurant, and three swimming pools. Our commitment to excellence, safety, and service makes us a sought-after resort destination.
The Position:
We are looking for a personable and organized Front-of-House (FOH) Assistant (Host) to ensure a welcoming atmosphere and smooth seating process at our resort restaurant. Reporting to the Chef and Sous Chef, this position plays a key role in managing guest arrivals, reservations, and seating arrangements, ensuring a positive dining experience for all guests.
What we offer:
We provide a rewarding work environment with opportunities for professional growth and benefits, including:
- Competitive compensation
- Staff incentives and rewards
- Career development opportunities
- Employee discounts
- A supportive team culture
What you’ll be doing:
- Guest Greeting & Seating: Greet guests warmly upon arrival, escort them to their assigned table, and provide menus. Ensure smooth communication with servers regarding special requests.
- Dining Area & Guest Flow Management: Maintain a clean and welcoming entrance, ensuring guest flow is managed efficiently during peak times. Monitor and restock menus, promotional materials, and other items.
- Guest Assistance & Service Support: Assist guests with inquiries, directions, or special requests. Help clear and reset tables and maintain cleanliness in dining and waiting areas.
- Team Collaboration & Communication: Work closely with servers, kitchen staff, and management to ensure a seamless experience. Contribute to a collaborative and positive team environment.
- Guest Complaint Resolution & Incident Reporting: Professionally handle guest complaints and escalate issues when necessary. Document and report incidents or accidents as per resort procedures.
What you need to be successful:
- Previous serving or hospitality experience is an asset.
- Friendly, outgoing personality with excellent communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
Comfortable using reservation management systems. - Strong attention to detail and a commitment to providing excellent service.
- Positive attitude and dedication to ensuring exceptional guest experiences.
Availability:
- Flexible hours, including evenings, weekends, and holidays.
- Workload may fluctuate depending on resort seasons and special events.
- Reliable transportation to and from the location.
Compensation:
Competitive wage based on experience.
Eligibility:
You must be legally eligible to work in Canada.
Diversity & Inclusion:
We are committed to diversity and inclusion. If you have the skills and enthusiasm for this role, we encourage you to apply and be part of our team!
To apply click here: Front-of-House (FOH) Assistant (Host) – Red Deer County, AB – Indeed.com
